Warranty Admin

Warranty Administrator 

We are seeking a detail-oriented and organized Warranty Administrator to join our team. This position is responsible for ensuring the proper submission, processing, and follow-up of all warranty claims in compliance with manufacturer guidelines and dealership policies.

Job Responsibilities

• Prepare, submit, and track warranty claims to manufacturers and vendors
• Verify criteria required by factory or distributor for warranty reimbursement
• Reconcile all warranty receivables and follow up on outstanding claims
• Maintain warranty claim records and files in accordance with dealership and manufacturer requirements
• Ensure proper documentation and signatures are obtained before claim submission
• Communicate with service and parts departments to verify warranty coverage and ensure correct processing
• Coordinate with factory representatives for claim approvals and audits
• Monitor and maintain schedules for warranty claim payments and adjustments
• Maintain up-to-date knowledge of manufacturer warranty programs, bulletins, and guidelines

Requirements

The Warranty Administrator must possess strong administrative skills, a high level of accuracy, and the ability to work independently. The ideal candidate has prior experience in warranty processing within an automotive dealership environment and demonstrates excellent communication and organizational skills.

Education and/or Experience

• High School Diploma or GED; Associate degree or higher preferred
• 1–2 years of experience in automotive service or warranty administration
• Proficiency with dealership management systems (DMS) and manufacturer portals
• Knowledge of warranty policies, procedures, and compliance standards

About Us

South Texas Auto Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!