BDC Sales Professional

BDC - Business Development Center

The APPOINTMENT-SETTING arm of the dealership.  BDC plays a critical role in processing our newest opportunities and maintaining our portfolio of ACTIVE opportunities. BDC agents gather important customer details and update our CRM’s as they are advancing the customer through the sales process.

Responsibilities

• Receiving inbound sales phone calls and leads
• Identifying the client's needs and scheduling appointments
• Placing outbound phone calls to potential leads
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
• Contacting clients prior to appointment date to confirm appointment
• Mailing marketing letters to provided leads
• Following up post visit to ensure customer satisfaction

Requirements

• High school diploma or equivalent
• Excellent oral, written and interpersonal communication skills
• Qualatative customer service, sales, or telemarketing background
• Computer literacy, strong organizational and follow-up skills
• Ability to read and comprehend instructions and information
• Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits Offered

• Medical
• Dental
• Vision
• 401(k)
• Basic Life Insurance
• Accident & Critical Illness Insurance
• Paid Training
• Short Term Disability
• Employee Purchase Program

About Us

At South San Antonio Buick GMC, we expect every employee to embody our core values of exceptional service, trust, and genuine relationships- treating every customer like family. As representatives of our family-owned dealership, you are entrusted with upholding our reputation for reliability and care, fostering lasting connections with customers from San Antonio and surrounding communities. Your role is to guide customers through their automotive journey with personalized attention, ensuring they leave with confidence and peace of mind that South San Antonio is making a positive impact in their lives and in our community.  

Apply today!